Alert Response

About us

Alert Response is a family-owned and operated company that provides reliable emergency response services to the aged and disabled population of North Texas. We offer personal medical alert systems, medication management systems and medical monitors on a month-by-month basis, so there are no contracts to sign. Plus, all of our products and services are designed to allow your loved ones to remain independent and confident in their own home while giving you peace of mind.

Vision

Our vision is to provide you with the highest quality service and attention to detail while maintaining a personal relationship. We think it's important that when you call our office, you get to speak with an individual you can trust.

Customer Service

Since 1991, Alert Response has worked hard to become a leader in customer service. Below are the people who have made that possible. Call us today and experience the level of customer service you deserve.

  • Spud Newton, president
  • Matt Newton, general manager
  • Niki Ramsey, office manager
  • Karen Hiatt, assistant to the office manager
  • David Newton, IT manager
  • Rick Smith, director of sales and marketing
  • Jerry Chesney, technician
  • David Trammell, installer
  • Todd Carruthers, installer
  • Justyn Fraize, installer
  • Andy Anderson, installer

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local (972) 318-0161
toll free (888) 871-2879


Service Area

A local company with superior local coverage.

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